SHIPPING POLICY

Applies to all orders of BAMCRAFTS Small Table Lamp on BAMCRAFTS

1. Delivery Coverage

We offer home delivery for all BAMCRAFTS Small Table Lamp orders placed via our official website BAMCRAFTS. Nationwide shipping is available across Vietnam.

2. Shipping Method & Fee

  • Orders are shipped via reputable third-party couriers trained to handle fragile goods.

  • A fixed shipping fee of 30,000 VND applies to every order, which is clearly shown during checkout.

  • In the event of a return, a return shipping fee of 30,000 VND will be deducted from the refund amount.

3. Packaging & Handling

  • Each lamp is securely packaged with protective foam, inner cushioning, and double-boxed for shock resistance.

  • All parcels are labeled “FRAGILE” and come with clear handling instructions to ensure safety during transit.

4. Preparation & Delivery Time

  • Order processing time: 0–1 business day.

  • Estimated delivery time: 1–3 business days after dispatch, depending on your location.

  • Any delays due to weather, roadblocks, or holiday traffic will be communicated promptly.

5. Delivery Conditions

  • We only deliver to the recipient and address provided at the time of order.

  • If the delivery location is remote, hard to access, or unclear, we reserve the right to cancel or reschedule delivery with prior notice.

6. Inspection Upon Delivery

  • Customers are strongly advised to inspect the product immediately upon receipt.

  • If the item arrives damaged, incorrect, or non-functional:

    • Report the issue within 24 hours.

    • Provide clear photos/videos and retain the original packaging.

  • If no issue is reported at delivery, BAMCRAFTS may not be responsible for subsequent claims.

7. Liability & Exceptions

  • If the shipment is handled by BAMCRAFTS, we are fully responsible until the item is successfully delivered.

  • If you use your own courier or choose to arrange third-party pickup, all liability transfers upon collection from our warehouse.

📦 Final Note

Our team takes great care in packaging and processing every BAMCRAFTS Small Table Lamp to ensure it arrives in pristine condition.
For questions or assistance, please contact us at 0912396191 or [email protected].